Zerlene was incredibly friendly, helpful and responsive. We were unsure of dates, times, resort possibilities and more, for our destination wedding. Zerlene took control of the situation, found us a resort that met all our criteria, connected us with the wedding planner, found appropriate flights for us and was incredibly professional and supportive every step of the way. We could not have been more happy with her service.Kent & Karen Wolfe(June 2013)